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6/8/2010 9:17:00 AM
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ascomm
Posts 15
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I installed Flex Management console to windows server 2008 R2 64-bit std and the programm says "No valid licence found". There is 100% sure right license file on program directory and the registry key points to the right file. How to solve this?
Here is the license file (private information is mangled for posting):
<licenses xmlns="http://immidio.com/licensing/1.0">
<license product="Flex Profiles" edition="Advanced" creationDate="2011-01-11T00:00:00">
<customerName>Our Company - Firstname Surname (firstname.surname@ourcompany.com)</customerName>
<model maxNamedUsers="4500" />
<code>12345678901234567890123456789012345678901234567890</code>
</license>
</licenses>
And here is the registry key:
C:\Program Files\Immidio\Flex Profiles\FlexEngine.lic
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6/10/2010 12:38:29 PM
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Arnout Grootveld — Immidio
Posts 269
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This issue has been resolved.
The license file for this customer contained non-ASCII characters. That is by itself no problem, as XML perfectly supports that. However, with non-ASCII characters, the encoding of the file all of sudden becomes an issue.
License files as sent out by the Immidio License Desk are in UTF-8 format. However, when the contents of a license file are copied into another file, it is important to pay attention to the encoding of that other file. In this case, the new file was saved as ANSI, making the XML invalid.
--
Arnout.
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